I’m sorry to hear of your problem.
Good luck with the Paypal dispute process. My experience is that they don’t give a flying fxxk!
If you have the bloke’s address and he isn’t too far away, take them back and demand a cash refund on the spot.
Cheeky toerag fecker!
Ebay dispute resolution is equally useless. I wouldn’t waste your time with their dispute console. It’s so crass and the generic responses are irritating beyond belief! If only eBay had the balls to deliver real customer support by putting a call centre number, or a company address on their website!
Paying customers deserve better protection considering the amount they charge for transactions!