Ebay is useless, unfortunately they don’t have to care due to demand, the claims process is flawed, the email system that they just changed, doesn’t work as well as the old one, when it works at all and the entire thing is just a joke, everything from the fee’s to the site being run from manilla!
I feel for you, considering what we pay, it’s day light robbery to provide such a poor service.
I could go on about it all day, everything from them losing one of my claims, in the claims process and me ending up with a frame being returned to a seller and him having the money as well 😯 to the fact that I pay 10% in fee’s to be constantly bombarded by adverts by these scum.
You have a choice with the adverts of course you can show the advert provider add choice your personal details and get adds custom tailored to you or you can get random adds. You cannot turn the adds of as they make a fortune from them. I hate adverts infact I hate feebay, don’t expect them to care if you contact them, they will just say I don’t want you to worry over and over.
The same flaw in the claims system where by any tracking info you give them is registered as coming from the seller even if your the buyer providing it, still exists now.
All in all, after 3 years of ebay trading and 2.5 of feebay trading I’m getting away from that revolting site as quickly as I can.