Had one for about 10 years…been superb. Last year the motor finally went…call to Dyson and the engineer replaced the motor and serviced the whole thing…cost us £75 but got all the detachable bits replaced as well – ‘bag’/accessories/hose – works a treat again.
If the motor hadn’t packed in it would have cost £35 (I think) for the engineer to come out and service the unit (and replace whatever needed replaced)…for something that is 10 years old I reckon it’s a bargain…used at least weekly (we are untidy folk!), but it makes a big difference and works very well.