So my sister is a bit of a tit when it comes to money and advice.
She p/x her car in May this year and has proof of this. Car has since been sold on by the dealer, which has also changed hands since May.
DVLA have apparently been sending my sister letters about paying the RFL due from August 2012. She claims to have no knowledge of these letters, and anyway it's not her problem having sold the car. Letter from some "bailiffs" (?) drops through the letterbox today advising her that the DVLA have passed on her details due to non-payment of a fine arising from non-payment of the tax in August and they will be visiting to make collection of monies owed.
She's done the rounds of pretty much every department of the DVLA who have either informed her that it's not their department or she hasn't notified them of the sale of the car. Sister has proof of sale of car to dealers, but DVLA don't want to know. Neither do the "bailiffs", and she's now paid them £80 to get them off her back. How she's managed to get this far in life, I do not know.
Anyway, she gives me an earful for telling her she's wasted £80 and then hung up the phone, but I wouldn't mind helping her reclaim it if possible, what with it being Christmas and all that. Any ideas what the best way to go about this is?
Oh and I'm currently arguing with the DVLA too. Depsite having a "signed for" recorded delivery number for a V5C documenting colour change and address update for my car, they are adamant I've never sent them one and need to pay them £25 to get an updated V5C. Bunch of arse.