Smashed my rear mech into my wheel saturday on the most innocuous hillock known to man, simply getting on my bike and starting to pedal.
Decided to order a replacement from CRC on the way home in the car. The 3G signal was somewhat patchy through that part of Wales and so whilst 'checking-out' I had a couple of 'failed to complete' pages come up. I gave up in the end and waited until back into the industrial midlands. 3G was good and ordered the mech no problem.
Checking my email later I had two from CRC telling me thanks for my purchase! Oops..... Seemingly one of the first so-called failed attempts HAD actually gone through, and I was now the proud owner of two mechs.... Aaarrrggghhhh! Can't afford that I thought so I'll simply go on their site and cancel one of the the orders. Could this be done? well, not as far as I could see and I looked everywhere and Googled the issue too. Balls.
Never mind I thought, I'll just wait until Monday morning at 9 O'clock when the lines open and cancel it then....
Only, this morning I wake at half six to find two further emails from CRC telling me my items have dispatched... Doh!
So, I'd like to complain about the lack of a 'cancel my order' button, and also I'd like to complain about how darned efficient CRC are...
That is all