What Neal says, it seems to me luminous did the right thing, and if it had been me in Graham's place I would have been very happy with the new battery and charger.
You'd have thought, huh !
This should not have been aired on a forum
I've been discussing this with Mark, who is happy to allow the flaming to continue, regardless of the fact that the OP has his battery and his charger is waiting for him to collect. MTQG could have e-mailed me today, instead of posting here.