damn it i have tried to factory reset my toshiba satellite multiple times
each time the process starts as it should but then i get a message saying the process cannot be completed and it cancels and restores back to before.
do you think it’s this virus from ccleaner stopping me from doing it.
i would love to be able to wipe my hdd fully but i cannot as my laptop is my only pc.
goddamn viruses
edit windows 10 and 64bit i should add
Have you tried running malware bytes?
Sledgehammer approach, you could download windows 10 from Microsoft, make a bootable USB drive and do a clean install rather than a system restore.