If you bought a bike via mail order (boo) would you expect to have to fit the disc to the front wheel?

depends if it had to be off to stop it getting damaged in transit.

Is it a big deal?

Well I’m not sure, I don’t have a torque wrench, there were no instructions sent and as far as the shop knew the bike was for a non cycling family bike as a child’s bike.

Dunno. It’s not a big deal. I wouldn’t be writing to my MP about it or owt. In fact I’d probably just think ‘oh, one more thing to spanner before I ride my new bike and I can make sure it’s fitted right, that was nice of them.’ 😀

edit- I’ve just read your reply and with all due respect, FFS. Just nip them up assuming there’s Loctite on the threads, if there’s not stick a dab on and nip them up.

I’m not really asking about what you would do, I wanted to know if a bike that has sent mail order to a person who could be expected not to have any mechanical knowledge should be sent out with work needing to be done and with no instructions included.

Yes.
or No.
Maybe.

All bikes will have a disclaimer in the book that comes with it saying that the bike must be built by a trained mechanic, Be that in the shop or by taking it to your LBS if mail order.

I wanted to know if a bike that has sent mail order to a person who could be expected not to have any mechanical knowledge should be sent out with work needing to be done and with no instructions included.

Seems ok to me.

Nobody sends bikes fully built by mail order.

If the receiver needs instructions, then they shouldn’t be building it themselves and should get a mechanic to do it.

The mail order company say that they carried out a full PDI and then removed the disc and that all my wife needs to do for my 10 year old is to use her trail tool with a torque key to put the disc on. Not sure how she is meant to measure 5Nm.

I’ve seen plenty of mail order bikes but never seen one that needs more than the bars, front wheel and pedals putting on.

Are you looking for a reason to sue someone or just having a whine?

Why would I want to sue anyone? I am genuinely interested to know if it is a reasonable way for a bike to be sent out? As I say I have seen several mail order bikes and never seen one sent out like this before.

Is it causing you a problem that it was sent to you like that ?

Seems like it probably isn’t.

Yes it is fine like others say they always say they require some assembly. It is 6 bolts…

OK consensus is shut the **** up, stop whinging and get on with it! Cheers

Never used a torque wrench on brake bolts. Just don’t go silly with the torx key. It should be a size fitted to most decent multitools – I guess it is a bit naughty of them to not send the correct torx key and technically the blue threadlock on them (if there is any) is now useless but no more so than if you took it off to clean it and tbh a barrier to stop them corroding is more important as that makes a mess of your hub.

Just nip them up using one finger on the torx key and that should be about 5nm if that is what they need. you can get torque keys for about £12 from superstar if you must.

What do you do when you adjust brake and shifter angles on your bars? Assuming you do adjust them instead of just riding how they came from the shop?

My point wasn’t really what I do, I would do exactly as you describe and ‘feel’ about 5Nm. The bike wasn’t sent to me though.. thanks everyone, I shall start to whine about the crap cable routing soon.

Personally id prefer them not fitted as less likely to need straightening before use. Which i find is more of a pain than six bolts