I have a voucher for a certain online retailer who won't provide a formal quote.

I e-mailed them before I requested it and they assured me that the bike I was after would remain available for the foreseeable future.

Voucher arrives – bike in the guise I wanted is seemingly no longer available. Have e-mailed them but they aren't too quick at replying and I'm becoming increasing frustrated.

I suspect I can't simply use it in another shop, but does anyone know if it is easy to transfer it?

My employer has joined the cyclescheme scheme, and up to press I havn't had to specify the shop. My application was approved I then signed the agreemnet on-line and the confirmation said to expect my voucher in the post.
Bike is currently sat at dealers waiting for me.

Dont know if that helps at all.

When I applied, you had to put in the shops scheme code?

Just ask them to cancel it and issue you with another one for a different shop.

Thanks druidh