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  • This topic has 3 replies, 3 voices, and was last updated 9 years ago by awh.
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  • Current Wiggle email response time.
  • awh
    Free Member

    Anyone have recent experience with how long Wiggle are taking to reply to emails? The automatic response email said they aim for 24-48 hours but it’s been 96 so far.

    Posted 9 years ago
    PJ266
    Free Member

    If it’s urgent, get on the live chat on the website, they normally sort you out sharpish.

    Posted 9 years ago
    binno
    Free Member

    Very slow if at all. I used to think they were great until i had to actually contact them to resolve a problem.
    All in all Stil livery good so long as you don’t need to change, amend update, query any items ordered.

    Also, their staff answers are often wrong in their Q+A section.

    Posted 9 years ago
    awh
    Free Member

    Ok thanks. I’ll try live chat.

    Posted 9 years ago
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