I am going to keep an eye on the answers to this one, my 2009 Crossmax SX has just gone back to Mavic for service, via the LBS!
I wanted to replace the bearings myself, but couldnt find the info on how or what sizes/ bearing types anywhere, even when you use the ‘dealer’ section of the Mavic website to get all the technical info.
When i spoke to bike shops, I was told “oh yeah, Mavic don’t want people doing this themselves, they either send us parts directly or the wheels go to the service centre (Camberley)”
Now, i don’t know how accurate that is (although i have heard it in a few places) but i have to admit i gave in and took my SX to a Mavic dealer. Still waiting to hear how much it’ll cost, cos in my technical opinion, it was “stuffed”.