I know it's a horrible thing when a company goes under, with people losing their jobs etc, but if it is possible to remove that factor from the equation for a moment. Are there any companies you have dealt with which just deserve to implode?
For me, it's Blacks....for the following petty reasons from my last 2 orders.
1. Made an order and selected next day delivery. Order never showed up. When I contacted them about it, they said that an item wasn't in stock, so they had not sent the order out. They never contacted me to let me know, I guess they were waiting to hear from me. Cheers for that.
2. Returned order to store. To do a refund, the guy in the shop has to ring Black's own customer service number as they have no ability to authorise payment. No direct line mind, so if their C/S is their normal active self, you could be waiting for a while.
3. Other order was returned via 24 courier, as shop returns are not possible with Paypal payments, and they got it back last Wednesday. I hear nothing for a week, and contact them via Twitter. After giving all relevant info, I get told I have to wait a few hours while this bod from C/S emails the returns dept, to see what's going on. 24hrs+ later and no-one has got back to me.