That's nice innit. After they'd wiped my poo off the van, they replied to my email saying:
"Hi Mr B
Firstly I would like to apologise for the delay in replying to your email, I have been on annual leave and so has my Managing Director.
We would like to apologise for the incident that happened on the 12th April, The Managing Director has personally spoken to the driver and we would like to assure you that this will not happen again.
Thank you for bringing this to our attention and again we apologise."
I sent em this (+ one including no. plate)