Viewing 11 posts - 1 through 11 (of 11 total)
  • City Link delivery, what do we reckon?
  • KennySenior
    Free Member

    Ordered a few things from John Lewis on Thusday. Paid £7 to have them delivered today. Never got a ‘order dispatched’ email although JL website showed order had dispatched early yesterday.

    Phoned JL this morning and they confirmed parcel was with City Link for delivery today. City Link website says Monday.

    So, now I know it’s City Link, when should I expect it? Friday?

    piedidiformaggio
    Free Member

    Where doe the CL website say the parcel is?

    KennySenior
    Free Member

    At the delivery depot.

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    piedidiformaggio
    Free Member

    Hmm, unless it changes to say it’s on the van / out for delivery, then I reckon you’re screwed

    dribbling
    Free Member

    I’ll put 50p on today.

    mamadirt
    Free Member

    Nooooooo, I’m expecting a City Link delivery today too . . . drums fingers

    According to their site there are 3 Saturday delivery levels – pre 9.00, pre 10.30 and pre 12.00 – so still 1hr 20 before terminal depression sets in 😕

    wallop
    Full Member

    City Link? You’ll be lucky to get it at all.

    John Lewis customer service is impeccable though. City Link failed to deliver my dad’s Christmas present, so when I went back to JL in the new year, they told me they couldn’t send a duplicate cos they were out of stock, so they refunded and added £25 to my account! Superb!

    mamadirt
    Free Member

    Yes, yes yessss! 😛 Ye of little faith 😉

    KennySenior
    Free Member

    Not going to be today, might be Monday, but they (JL) can’t be sure.

    Still, £30 refunded so far.

    slowmart
    Free Member

    From a one delivery viewpoint they leave something to be desired.

    I was tracking delivery via the website which was easy to use but twice it stated that no one was in, which was correct but I had been carded. No card on either day. I tried phoning the local depot but the phone just rang out but I was unsure which depot would be used as I’m equidistant between two depots.

    The good news is that they tried for a third consecutive day which proved successful.

    Great commas from wiggle though

    Jamie
    Free Member

    Great commas from wiggle though

    They do excel at punctuation.

Viewing 11 posts - 1 through 11 (of 11 total)

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