Been on the 3 network since May last year, checked on their website first for coverage, all said ok in my area. Got a good deal on a Galaxy S3 and the One Plan.
Past few months had loads of problems with the network not just at home, but all across the UK, virtually no signal at all most of the time.
I've contacted the very un-helpful 3 Customer Services team and tried every solution they've suggested;
Updated software - No joy
back up & restore - No joy
swap SIM cards - No Joy
Try SIM in new handset - No Joy
Take handset to Carphone warehouse express repair centre - they found no issues.
Take handset to Samsung repair centre - they too found no issues!
Spoke to '3' again tonight saying i wanted out of contract without paying a fee due to no signal and they f***ked me off and said i could get out of the contract for £550! (balance of contract tariff).
They are now suggesting i send the handset to them to analyse even though on the phone they have given me the options to take to CPW and the Samsung store which I have done! The lady in the '3' shop in Manchester was quite helpful but nothing she could do; she suggested speak to Ofcom.
Anyway, i'm having a rant, but if anyone has any ideas i'd be grateful!!!