Has anyone used them before? Ordered some pedals and no confirmation that they have been posted so I have tried emailing and ringing over the last few days without success!

From Charleys website:

5 reasons to buy from us
at charleys bike accessories we want you to have the best possible buying experience and have the best customer service. we also want to be the best online bike accessories retailer on the market. here are 5 reasons to buy from us.

5 we give excellent customer service with quick email replies to your questions and queries.

Maybe someone’s idea of “quick” is different to your’s. If they have to write down what should be normal customer service then it may start to raise questions about how they operate. Maybe.

* Can I sharpen my pitchfork yet?