I mean, 1st class to me normally means next day.
Are they actually sending items out second class but keep the monika on their website to keep sales up?
This isn't the first time this has happened on my orders with them- saying that it never used to be slow but over the past 6months...
I will be checking when the item I ordered on Monday before 2pm actually does turn up on our scales.
Seriously Chain reaction, you used to be really good. Are you focusing on other markets now or are you cutting costs to improve profit margins?