• This topic has 3 replies, 3 voices, and was last updated 9 years ago by tomd.
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  • Chainreaction Cycles – Anyone get Murray on the phone?
  • carrickmtber
    Free Member

    I placed an order last week with CRC and received everything in good time, but I was taken aback with the conversion with a certain Murray, one of the tech advisers.

    He has a suspect sense of humor but made buying quite enjoyable, anyone else have this dude on the phone? Seems to be a fan of steel!

    One of his jokes:

    What type of cheese does it take to get a grizzly bear out of a cave….camembert! (come-on-bear)….this seemed to be a favorite!! lol

    philbert31
    Free Member

    Sounds like good customer service, more people should be like that!

    chakaping
    Free Member

    Not sure, but I had an entertaining chat with someone there after accidentally trying to claim warranty on something I’d bought from Wiggle.

    tomd
    Free Member

    I’ve had an email exchange with him that made me laugh. I bought a commuter off them and it came without a few minor bits. They had to post them out and got 2 bells in the first pack, then another. He recommended I open a bell emporium on ebay.

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