shogunsteve think you are being slightly harsh.
NO I am not. I am not getting personal with them or being “harsh”, I have simply stated facts.
They made a mistake, they admitted it, end of.
The fact you had a worse experience doesnt make what CRC did acceptable or make my complaint less relevent.
The 30 days max refund waiting time imposed by Trading Standards, is not a target!
Also, re the English language sub-discussion, “actioned” is a adjective.
Further reading can be found in chambers dictionary and also websters new millenium version.
eg:
ACTIONED
In Webster’s New Millennium™ Dictionary of English
Main Entry: actioned1
Part of Speech: adj
Definition: acted upon
Example: If I make a service request, when will it be actioned?
Main Entry: actioned2
Part of Speech: adj
Definition: having a specific action, often identified in a preceding word
Example: The firearms are fast-actioned.
Its also in my legal dictionary