Looking to buy a new frame and bits. started the search in early May. a large internet bike shop had some good deals on an Intense Tracer VP.
here's how the saga has played out:
email from me (May 8): I'm interested in the Tracer VP, how long with the sale last? is there any chance of a discount on other bits if I buy with the frame?
from them (May 8): We've not been told how long the sale will last, any further discount depends on what you buy.
from me (May 9): here is my current cart (totaling £1669.99) including frame (£1331)
from them (May 9): sorry, the bits are already discounted
*after much debating and research I finally reached the decision to purchase the frame on May 18. checked my cart in the morning, the price was still £1331. had to do a few things, went back at lunch and price was up to retail: £1848.99
email from me: I'm ready to buy the frame, but the price has changed, would you honor the price we discussed?
from them: no the sale price is tied to limited stock so there is nothing we can do
email from me: but I specifically asked how long the sale would run and wasn't told anything about limited stock
from them: I didn't know that until I asked if we could honor the sale price which we can't.
I feel a bit hard done to miss out by a couple of hours seeing as I wasn't given all the information I requested. I fully realize that I missed the sale, but having asked specifically about the length of the sale and not being told about the limited stock, do I have any sort of case with them? I'd have thought most places would honor prices discussed in correspondence. Am I crying over the proverbial spilled milk?