Hi Guys,
I am still in Tenerife, just back from the PLUS CAR rental car. The company is terrible and the assistance too. We rented a car with them. The lock of the car was broken, last night we have been stuck for 20 mins because we could not open the car anymore. The tires were in very bad condictions and, at the same time, the company on the insurance policy does not cover the tires in case of damage. So they give you a car with bad tires and they could charge you when you return the car because of it. I went to the rental today to change my car as we are leaving from here in a week.
What I have been told about the lock is that it is normal…..it is just a little mistake of producers of the car.
What I have been told about the tires is that even if there were deep scratches on the tires. I did not have to be worried because it was normal again.
Basically I kept on getting notices by the car display about the tires and that was normal as well. They wont change us the car, so I had to pay 80 euros more to get a car in good condictions.
I have never been in such of a bad situation with rentals. This is definitively the worst I have ever experienced. If you want to spend a good holiday with no troubles, avoid them…..THEY ARE THE TROUBLE. Hope this will be useful.