This thread is of interest to me because a car drove into the back of me on Wednesday morning whilst I was waiting at a roundabout.
The 3rd party and I looked informed our insurance companies, but put the claim on hold pending some investigations by myself into trying to sort out the damage cheaper. That did not work out and we have decided to go the insurance company route.
One thing that has amazed and confused me over the last 3 days is the number of phone calls that I have received from solicitors wanting to progress my third party bodily injury claim. One of them this afternoon told me directly that they were acting on behalf of my insurance company and myself.
Okay, I thought, let's go with them, they can help me sort out my claim.
Earlier this evening I phoned my insurance company to tell them that I wanted to go down the insurance route and get my car sorted out. I explained that Martin Lewin Solicitors had been in touch and that they had told me that they would be dealing with my legal side.
The lady I spoke to at my insurance company did not know the name of these solicitors.
I am amazed how these companies get your details and then lie to you about who instructed them to contact you.
I have cooling off periods with these companies so I reckon I will contact my insurance company again and take advice from them about what I should be doing.