Need a bit of advice regarding car repair. So the story goes:
Bought a Renault Scenic and had problems with the alternator, found a local mechanic guy who took a look at it and found it just to be the cable and not the alternator resulting in a much lower bill. So when a gearbox mount sheared its bolts I had no problems taking the car to the same guy to get it sorted.
Unfortunately the bolts had sheared half way down the threads making the job a tad harder than originally thought. I dropped the car off 4 weeks ago and the guy has still not finished, he has made a number of excuses about the job being harder, he now says he is going to have to remove the gearbox to get better access to the final bolt, he has drilled and removed 2 of the bolts. He is terrible at updating me and I am constantly having to chase him about what is going on.
I was told that the car would be done by last Friday as he had another job coming in, however when phoning him he reported that he had only got the subframe half out and had not removed the gearbox. He said that he has been incredibly busy with other jobs and I was free to take the car away for free if I wanted. This was Sunday and I have had no reply to phone calls, voice mail or text messages. I am unable to take the car away due to it being in parts and now I can't get hold of him I'm a bit stuck.
What are my options, if any? If I can't get hold of him what can I do to get my car sorted? Ideally I just want him to fix the car so I can get it back.