Ok bit of a rant…
I recently purchased a 2008 zesty frame from a forum member on here. I live 200 miles away from the seller but was working down South so picked the frame up on my way back home. I was assured by the seller that there were no cracks or dents to the frame, and while picking the frame up I never noticed anything. He was at work at the time so I just picked it up from his housemate. The frame still had the BB fitted and was told it was in good condition and didn’t need replacing although to me felt a bit rough so intended to replace it anyway.
I took the frame apart to strip the paint ready for powdercoating. After stripping the paint and removing the BB I noticed a crack in the BB shell that I couldn’t see while it was still painted. See thread here...
I contacted the seller who said he had no idea about the crack, he had his LBS fit the BB because he didn’t have the correct tools and they never mentioned anything to him. He agreed to give me a full refund and arrange a courier to pick up the frame. He knows a guy who will fix the frame for him to sell on again. He had just bought a brand new bike with my money going towards it so said he would not be able to give me a refund until he got paid (end of September). I gave him the benefit of doubt and agreed to wait until he had money.
I chased him up after payday to see when he was going to give me a refund. I got a text a few days later at midnight giving excuses as why he hasn’t sorted it yet including he is trying to find a suitable courier to post the frame that is not too expensive, reliable and reputable. He can’t do this overnight... (I said ask on here).
Also he’s having a mad time at work to meet a project deadline, leaving no time to research in the evenings / weekends (finding a courier!).
I got a text last week to say that he’s in no hurry to give me a refund because it’s going to cost him to get the frame returned, repaired, resprayed and stickered up. He also said that I should have noticed the crack myself when I went to pick the frame up!
It just seems to be one excuse after another, I’ve not had a text back all weekend and believe he has no intention of refunding me at all knowing that I live so far away.