Viewing 19 posts - 1 through 19 (of 19 total)
  • Biggin' up the Edinburgh LBS…
  • allankelly
    Full Member

    Hi all,

    I wanted to say "Thanks" to the team at The Bike Chain, Edinburgh (near Tesco Cannonmills, you know… it's down towards the Botanics from Broughton St) for great help again today.

    I was only after a spoke after a commuting *snap*, and I got great help and great chat whilst I was in. I do my own wheels and they gave me space to sort it out, even a pair of disposable gloves so my office-job fingers stayed clean =)

    Thanks to you all. Mark, get that coffee machine sorted…

    Cheers, al.

    rosqo
    Free Member

    Spooky…
    The very same thing happened to me today, I broke a spoke on the way in to work and went round to The Bike Chain to get a new spoke, after exchanging 50 pence they then allowed me to borrow a spoke key and also offered some gloves, which I didn't need as my bike must be cleaner than yours is Al.

    Excellent service from the guys there and after a chat around their new status of Yeti dealership I booked my 575 in for a bearing replacement.

    There are plenty of other LBS that can learn form this type of good customer service.

    Cheers.

    allankelly
    Full Member

    Well, seeing as I wrestled the eff'n thing in and all you did was tension it a bit, maybe that's why you didn't need gloves!?

    I'm borrowing the Orange Blood demo bike… yee-hah!

    al.

    dangerousbeans
    Free Member

    They are good, aren't they

    geoffj
    Full Member

    Did either of you get served by that new OAP they have working for them?

    rOcKeTdOg
    Full Member

    you tend to find that shop owners who used to be just riders before they took on the business are the best and this proves it

    Did either of you get served by that new OAP they have working for them?

    has TJ given up nursing? 😯

    dangerousbeans
    Free Member

    Did either of you get served by that new OAP they have working for them?

    That bloke who rides road bikes a lot?

    druidh
    Free Member

    TJ is still a young whipper-snapper.

    Oh and the Blood is currently missing a rear wheel as we've lent it to another customer to get him on the trails today. Should be back in our hands next week tho.

    druidh
    Free Member

    Oh – I should have said… that other customer brought us in some ice cream.

    rOcKeTdOg
    Full Member

    are you selling your own line of garishly coloured clothing Druidh?

    druidh
    Free Member

    Well – I did manage to get some flouro waterproof jackets into stock…

    trail_rat
    Free Member

    when you start working there druidh ?

    also ..200k audax starting from forfar next sunday if you fancy it !

    ojom
    Free Member

    he doesn't 'work' here. its a govt initiative to keep the early retirees of the bank in occupation lest we get over run with them.

    oh and thanks for the kind comments gents!

    x x x x

    rolfharris
    Free Member

    They make me do sex wee.

    jojoA1
    Free Member

    YOu should see their team jerseys, they are AWESOME! 😉

    The staff are rather nice too. They bribe my children with Chupa chups. 🙂

    ojom
    Free Member

    Ahem. I have news on the race team jerseys.

    ojom
    Free Member

    oh and we are on fruitella these days, do keep up.

    allankelly
    Full Member

    Ice-cream you say? Hmm, the stakes they are a-raising…

    GT on the SS tomorrow, none of that suspension sillyness.

    Until next week anyway.

    😉

    al.

    cynic-al
    Free Member

    Don't go near the place,

    You'll wake up outside with a sore arse and a faint smell of chloroform after your 3rd visit

Viewing 19 posts - 1 through 19 (of 19 total)

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