Don’t usually bother with biggin up shops but credit where it’s due.

Asked a question about the bars in the morning which they replied to quickly and then ordered a stem and bars yesterday at 2.30 from them. got into work this morning in glasgow and they were sitting here waiting for me. quite simply awesome.

Second that, they’re really on the ball with their customer service.

Yup, agreed ! Online, items delivered next day for £1, spoken to the dudes on tel and really helpful, sourced the part i needed whilst Iwas on the blower – real good

Always nice to hear. I know one of the chaps from UKbikestore through a friend and I have to say, top people. They ride too, which is always good! Will certainly pass on this feedback next time I see them!

Good to hear – I was eyeing up some brakes on their site but wasn’t sure about customer service. Enquiry email now sent…

Are there bike shops where the staff don’t ride? – funny job to apply for if you don’t 😕

I placed an order for some tyres from them yesterday with estimated despatch date of today (Thursday). Email confirmation however, gives a despatch date of Monday 2nd March and yet on the website this morning it is still showing estimated despatch today !

I’ll be interested to see when they actually turn up.

Very good price BTW so no problem with a couple of extra days delivery 😀

Update

Tyres turned up last Friday ie. 6th March which is 9 days from order.

I wasn’t in a hurry in this instance but I’ll bear it in mind should I need ‘something for the weekend’ 😆

Yep I agree – ordered a few things including an Kinesis XC2 frame and they were great apart from the courier going to the wrong place (went to wiggle by mistake) but that was not their department 😉