Well, I know I’ve been banging on in the “Discs” thread, but I thought I’d place an update here, not least to highlight Wiggle’s generosity.
After 2 months then Bianchi still haven’t sent my bike. After my polite shit o gram Wiggle via Barnaby – contacted me and informed me of Bianchi’s poor response over this and empathetic view of my situation.
So, they offered me a voucher credit for the value of the Bianchi at original purchase – £1560 as I bought it in a sale. Of course I can’t have the Bianchi back but they have a agree to send me a few parts I want off it, namely the Praxis BB that goes with my Infocrank.
After some thought, I’ve opted to say yes, and will soon take delivery of an Eastway Emitter 105 with Cosine Carbons and Ritchey WCS kit. So a win for me as I get a decent racey summer bike, and for Wiggle as they get advertising. Its a tool for the job for me an never meant to be “special” so for effectively “free” with a new 5yr warranty I can’t complain.
I’ll never know what will happen to the Bianchi frame. Perhaps its repaired, perhaps its a new frame probably best not to ask. Googling other situations is they generally end up with a lower value frame anyway as the cost of course has crept up, so maybe I’ve done the right thing.
So, thank you to Wiggle and Barnaby, we got to a satisfactory conclusion in the end.