I took a canaan rocker arm up to them to have a broken bearing removed, The lad in the shop filled in a ticket with exactly what i wanted and new bearing sizes etc …all seemed fine …
Decided yesterday afternoon to take the 90 mile drive to find out what was going on as i hadnt heard anything from them ,and when i got there they had done a job on the arm , just not the job i asked for !! they had changed 2 bearings in the wrong pivot ,which were already new ones and left the broken ones in the other pivot only 6 inchs away !!!!
spoke to the Muppet in the workshop that did the job and asked why he changed the new bearing and not the broken ones ….. answer was ” I didnt see the broken one ” …. surely thats what the tickets for ???
They then had the cheek to say “we wont charge you for the extra bearings we fitted” …….. Fooking right you wont…
Finally got the job done, but with paint chips around the bearings that didnt need doing ,…… i really not impressed with the workshop Muppet that did the job …… Be Warned
Rant over

If you want a job done well, do it yourself! 🙄

Why didn’t you just call them rather than do a 90 mile (one way???) drive?

Dibbs – Member

If you want a job done well, do it yourself! [:roll:]

Or wait and read your replies on here… 🙂

I’ll never use them again, they had my frame for 4 months fitting a new bottom bracket sleeve. Phoned up umpteen times to told various things and i wasn’t happy with job when it came back.

Funny that. I was going to order a set of bearings from them the other night but not after I saw the postage was £7 – rip off

“Decided yesterday afternoon to take the 90 mile drive to find out what was going on”
yes i always do that as well, much easier than using the phone!

Speshpaul – Member
“Decided yesterday afternoon to take the 90 mile drive to find out what was going on”
yes i always do that as well, much easier than using the phone!

I did phone and email as well to chase it up !!… went up anyway and if it wasnt done i was going to bring it back and take it somewhere else …
Anyway spesh paul its got **** all with me driving to get it , its about the crap service from the MUPPETS that work there !!
Thought take it too a specialised company and they`ll sort it out properly ? .. how wrong can i be ..

Or wait and read your replies on here…

cheers neil ! … i know now .

“Anyway spesh paul its got **** all with me driving to get it “

Why mention it then, very poor rant 3/10