Just because its Friday and it'd make a pleasant change from moaning
I'll start shall I, as I've just had a rather pleasant experience with Fisher Outdoors.
I had a right old bitch about my Truvativ Bottom bracket exploding after less than six months use. I then had a revolutionary idea. Instead of moaning to you lot, I'd moan to them instead.
They responded to say they'd replace it under warranty, but they didn't have any stock of that particular part, but they'd send me a lower spec part that'd do the trick until they had them in, whereupon they'd send me a like-for-like replacement.
So after receiving the original BB I'd forgotten I had another one to follow. I've just had a knock on the door and received another nice new Howitzer bottom bracket
I is a very happy bunny. Brilliant!
Your refreshingly good experiences please. And no moaning!!! lets keep it positive eh kiddies?