I’f you’d paid, say, £30 for something, and another £30 to get it delivered from foreign climes.
Then it broke on its first outing.

And subsequently, you had the following comments from the manufacturer in an email:

We know that our ****** is surly not capeable of any big load which might happen on single speed bikes. But to be honest the percentage of bended ****** is less then 0.2 %. Most manufacturers do it like you and create a own ****** which in deed is the better solution. Our *******s are just in case someone wants to buy it.

Would you kick up a fuss for a refund?
And how?

the percentage of bended ****** is less then 0.2 %.

they seem to accept a certain failure rate so must factor in refund costs for those that do to their costings.

I’d go for the refund.

What did you buy?

How did you break it?

Was it designed for single speeding?

Bets on *****

Chainring I reckon.

Depends on what they said it was capable of doing/what it was suitable for, the use you put it to, and their terms (which you accepted by purchasing off them).

I’m curious, what was the item?

My money is on a Ti sprocket or perhaps a nichetastic bar set up?

blah

Hint – Check his recent threads.

30 quid postage!

I reckon it’s belt drive related

snubber?

yup. Gates snubber.

Bent across a pretty small section:

DSC_0174 by ir_bandito, on Flickr

Redesigned (on Gates advice) integrated into a 8mm ally plate:

DSC_0095 by ir_bandito, on Flickr

and yes, £30 postage from Germany, apparently the only service they could offer…

From foreign climes? No comeback

“Well it looked ok on the screen in 3d…” 🙄

I’m sure if you were daft enough, Ryanair would fly you to Germany for less than £30.

As far as I can see from this…gates belt drive is the badly designed component.

gates belt drive is the badly designed component.

Nope. Its great. Just pricey.

Apart from the wear rate on sprockets. And its ability to destroy freehub and bottom bracket bearings.And slipping.And its intolerance to mis alignment (or rear triangle flex).
Not tried centre track so it might be betterer 😉