Dear STW,
I hope the collective knowledge of STW could shed a little light on a bit of a situation i'm in.
We quoted on a job at a price, the customer said "if you can do it for £X price then you've got it" ... on my quote, there are words to the effect of, if we have to do any more than quoted above, it is chargeable.
I've now got to the stage where the job was supposed to complete in april, and we are still a while away from it being done, work I have requested to be done hasn't been done and I am having to make more, repeat, trips to site and re-email drawings, create a schedule of works - generally act in a more project management role than quoted, ie, i'm doing more than was quoted originally.
This job is a little different in that I normally quote for everything but the client wanted to spend less, so got less of my time.
I'm not overly au fait in dealing with situations like this as the chap who was my business partner no longer is, and he dealt with this.
Any thoughts/comments would be very much appreciated
thanks in advance,
Jonathan

