So your taking your impotent rage out on a (probably) young teen call centre worker. *slow clap* well done. They’re just doing a job and working for the Sky overlords. If you want to be tough, go and speak to the people who run the company and see how far that gets you.
Ive been with them 9 years, had a 22 minute call the other day with a very pleasant girl from customer services because i was ‘cancelling’. Ended up with 30% off, slightly less than last year but still decent enough. Its a dance we do every year, They are a business trying to make money, i’m a customer trying to pay as little as possible.
Its not like an insurance company, you actually get something from Sky.
They actually provide a world class entertainment service, if you don’t like it just leave. Don’t abuse someone trying to make a living.
Nobody’s holding a gun to your head.