We have installed a fancy dancy angled glass extractor unit above an induction hob. It looks very nice!
However, it simply doesn’t extract enough steam if you happen to be boiling stuff on the hob. The first problem we had was when the lights went, which turned out to be the transformer. The engineer visited and declared that we had insufficient ducting and he therefore wouldn’t do any warranty work. He did anyway but the problem to me is obvious in that the unit has a 6 inch flattish section (housing the lights) before the angle of the unit kicks in. The result is that a lot of the steam from the hob just hits this flat section and either condenses, disappears into the internals via the light fittings or simply wafts out into the room.
As a result we get water running down the back wall and dripping all over the hob whilst cooking. Changing the ducting isn’t an easy fix as the ducts run above the ceiling in the floor space (the manual suggested that ducting we have is perfectly adequate but the engineer has stated that the diameter of ours would only be allowed in Italy not the UK!!).
We have changed it temporarily to a recirculator but exactly the same hting happens. I realise that in this format it will not remove steam but it doesn’t take it in in the first place so oil / grease etc will be all over the kitchen soon rather than in the filters.
I just want rid of this thing (we first complained within 6 months of purchase) but they are using every trick / lie in the book to worm out of the fact that this thing just doesn’t work. The latest excuse this morning was that it was the fact that we had an induction hob rather than gas “as they heat up water differently”…
Just looking for advice as to whether I should expect this bloody thing to get rid of steam or whether others routinely have water pouring down their walls?