A few years ago but..
We signed up with Talk Talk for broadband , phone etc.
Firslty the router never turned up. I called, another was sent, it never turned up, I called, another was sent, it didnt arrive, I called, another was sent out, it never arrived. I called one was sent out it arrived.
The other 4 never showed up.
When it did arrive Broadband hardly worked. Most unreliable. I used to use an old modem to dial up and get internet access as, although not as quick as their Broadband (when it worked) it was more relaible.
We didched Talk Talk as soon as we could. They even had the cheek to bill us the £40 charges for dial up despite me complaining that if their BB had worked that we were paying for, we woudlnt have needed to dial up! We tried to get our money back for their lack of a service we paid for but they just got akward so we walked away.
Anyhow, We will never ever ever deal with Talk Talk again, or carephone warehouse for that matter.
Im sure there are plenty of folk who get better service than we did though so you may be Ok and they surely can’t still be that bad or they’d not be around.
I won’t be testing their abilities as long as I have a hole in my arse though