Viewing 7 posts - 1 through 7 (of 7 total)
  • anyone dealt with an intense warranty issue?
  • squealer
    Free Member

    Just wondering what they were like before I get in touch tomorrow.

    I’ve managed to snap the seat stay on my carbon spider comp so am hoping they’ll replace it no hassle.

    Anyone had dealings with them?

    Rorschach
    Free Member

    It takes…………………………….ages.
    Extra are very good.Intense,less so.

    squealer
    Free Member

    Great!

    Oh well at least it happened after summer ended.

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    edward2000
    Free Member

    I’ve mailed intense with some questions. They’ve always answered pretty quick

    mrchrist
    Full Member

    chatting to a lady who had an intense warranty experience last weekend, said it was terrible on par with yeti when they had the old importers.

    RoterStern
    Free Member

    I managed to break my old Tracer (the original FSR one) and in all it took about three weeks to get a new frame. That was with me sending the frame back to the UK from Germany and then UK to the US and back again. It was a good few years ago now though.

    squealer
    Free Member

    So I’ve got a new rear end fitted and rode the bike today. it took 1 week from dropping the frame off to getting it back. Amazing customer service!

Viewing 7 posts - 1 through 7 (of 7 total)

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