Any Sky engineers can answer a bit of an issue I am having at the moment
Sky+ box will be working fine then on certain channels it drops signal
This happens randomly, its not due to certain weather or atmospheric conditions, and the dish is not obstructed etc
Seems to happen more on the ‘freeview/terrestial’ channels especially 1-5 than on any of the Sky channels (Atlantic etc)
What I have noticed is that I can be on a channel and the signal strength will be fine on both inputs and they are showing as ‘locked’
Change channel and input 2 (or sometimes input 1) suddenly loses all signal so loss of picture / distorted picture
If I disconnect the input that is gone the picture then comes back fine with only one input connected, but attach the 2nd input again and the signal goes again
Its not always the same input/cable that goes, seems random. Connections are both good, no signs of corrosion etc
Turn off box and leave it for a while usually fixes it but its happening increasingly often now to a point where it is un-usable
I have tried swopping boxes around with the multiroom box and get the same issue so I don’t think it’s the dish, or the box and the cable and connections appear to be fine along the length
What else can I try? If it means £65 to call Sky out I will rather just cancel the multiroom, save the money and have it only in one room.
Which leads me to next question – If I cancel can I state which box I want turning off? And can I put the still active card in the disconnected box temporarily to be able to watch all the stuff that’s recorded on it?