CX Boardman in my local Halfords has been £999 for months
Bike Forum
Another reason why I hate Halfords
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Posted 6 months ago #
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Likewise, the window for my firm's scheme ended on Wednesday and we get the flex benefits we chose (including cyclescheme vouchers) at the start of January.
+1, our benefits scheme runs until 12th Dec. imagine it's quite common, so all benefits run for calendar years. Doubt Halfords are price fixing because of it though.
halfords used to be able to get any bike. a friend at work got a specialized full sus and another got a killer bee for him. might be worth asking if they can get any other bikes.
Only by nefarious means, basically another shop selling Halfords their stock, and you buying a second hand bike. Spesh won't honour warranty stuff from Halfords, as they are the original owner. I'd be very wary of any shop doing that.
Posted 6 months ago # -
I completely agree with Morpheus and think he is an awesome guy - in fact a shining beacon of consumer righteousness in the face of evil corporate skullduggery
Crack on winged warrior of fiscal fortitude! God's speed!
Posted 6 months ago # -
Have you tried speaking to the manager at Halfords?
They're not all bad.
The same thing happened to me, but when I stood there with the letter and explained they dropped the £80 extra the bike had found in 3 weeks!A sale is a sale, most will help if they can.
Posted 6 months ago # -
When I had a Cyclescheme bike I had to have written Quotation first .. prices all down in writing before voucher issued .. does this not happen with Halfords?
Posted 6 months ago # -
Have you tried speaking to the manager at Halfords?
They're not all bad.
+1
Very helpful when I have dealt with them in the past, if you choose staff member you talk to carefully.
Posted 6 months ago # -
Very helpful when I have dealt with them in the past, if you choose staff member you talk to carefully.
+1
when I was getting my Jake the Snake a few yrs ago I wasn't sure about sizing so they ordered in a 52 and a 54 for me to try. They were left with the 52 for months.....
Posted 6 months ago # -
Given I doubt the OP needs such a bike to get to and from work, does this go down as one of those middle class dilemma? 'Not whinging' but having a 'genuine' greivance of course.
Posted 6 months ago # -
We never get asked for a quote, we just ask for a voucher of X value.
Take this to Halfords, they exchange for a lump of metal with wheels.Like I said my bike gained £80 in the 3 weeks it took for my letter arrive.
I'd only asked for £350. I told them i had mountain bikes, i wanted a road bike, but not drop bars, the guy looked through his paper work, made a phone call and said they'd honour the previous price because it was C2W. I'd guess a good "client"(if thats the word?!)Halfords get a bad press, but i think they're no worse than any other big faceless bike shop.
They do what they do and I think they've has a bit of a shake up. So now you can get a decent service and a bit of genuine help from cyclists. Oh and some decent stock of tasty parts in my 2 local stores.But like any business you can get the odd rogue employee and idiot slip through the net.
You should see the press my profession gets! Where as I am always the consummate professional
Anyway im off to the pub
Posted 6 months ago # -
I dislike Halfords cos it's a piss-poor attempt at a 'bike shop', and they sell downright dangerous rubbish.
But this is far more to do with those running the company, than the individual staff. Cos those poor sods are only there to try and earn a living, not cos they really really love working for Halfords.
Posted 6 months ago # -
@TooTall: what a sophisticated point you make - because this may be a second bike, Halfords don't owe this chump anything in the way of decent customer service. Thank you Karl Marx. Perhaps we could extend your thinking to all purchases made by the bourgeoise hey. Selfish pr*cks!!!
Menwhile back on planet earth, I actually am buying this to commute to work on, and have socialist tendencies, so do I get to have an opinion now?
That said, I went into Halfords today and the manager there was sound. He was very helpful and is trying to source me a bike at the original price (apparently they're hard to get hold of right now). I've got no beef with the shop floor staff (proletariat), just not a fan of how the suits run the show (owners of the means of production). See TooTall, how left wing was that!
Posted 6 months ago # -
when my mate got his cycle to work bike he was obliged to get it from Halfords, but they got him an orange p7. I think for cycle to work they will order other things in. You will pay full RRP but at least you could get something that is good
Posted 6 months ago # -
Phew!!
I e-mailed C2W who replied quickly asking who I worked for so they could refer my query to the scheme manager. I replied but have heard nothing further 48 hrs later.
e-mailed our outsourced flex benefits provider last night about 6.30 before I left the office. At lunch time I get a reply from them saying they have increased my C2W voucher to £1000, result!!*
(*other than the fact I have to pay an extra £100 for the bike.....)
Posted 5 months ago #
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