If you look in my forum activity you might find that I'm having somewhat of an ordeal with Evans at the moment. Today I finally received my frame (after 6 weeks), and not only have they failed to fit any of the parts back on it, but they've also royally minced the gear cable outers. In my email from the CUSTOMER RELATIONS department they claim to have replaced these as a gesture of good will. They've actually just put a couple of cable inners in the box.
If customer relations are being of no help, who is the best person to get in touch with?