My sister had been through three Keyboard 3G Kindles in as many years. The first was damaged accidentally by her son so she bought another one. 14 months later the screen died. Amazon said, sorry it’s out of warranty. She bought another one.
Guess what? 19 months later, the screen has died again. Amazon have stated again, sorry it’s out of warranty but here are the certified refurbished ones and here’s where you can buy extended warranty.
She’s not happy to say the least.
Does anyone have any good info on the EU directive that gives buyers 2 years warranty on goods purchased in the EU? And has anyone managed to get an item replaced outside of the 12 month Amazon Warranty?