Bought item A for £289, it stopped working back to shop and upgraded to item B that cost £329 so paid extra £40 item B was crap so back to shop, shop want £25 handling fee as item B was opened, so eventually buy item C for £279 and got a £25 refund !

Over all am I out of pocket ?

thanks 😛

No

Could you start a third thread so I could vote maybe?

🙂

how am I not out of pocket ?

http://singletrackworld.com/forum/topic/am-i-out-of-pocket-1

No. Break-even.

1. Bought A £289
2. Return item A = total cost £0.
3. Upgrade to B £329 (incl £40 upgrade) = total cost £329.
4. Return item B £329 – £329 refunded = total cost £0.
5. Incurred penalty £25 (cost) = Total cost £25.
6. Bought C £ 279 minus £25 refunded.
7. Break even.

😀

chewkw – Member
No. Break-even.

1. Bought A £289
2. Return item A.
3. Upgrade to B £329 (incl £40 upgrade) – total cost £329.
4. Return item B – £329 refunded.
5. Incurred penalty £25 (cost)
6. Bought C £ 279 + £25 refunded.
7. Break even.

thanks !

If there is a 3rd post, then you”ll be three times out of pocket therefore my sage advice is stop asking and then you wont be out of pocket

lucien – Member
If there is a 3rd post, then you”ll be three times out of pocket therefore my sage advice is stop asking and then you wont be out of pocket

not my fault it posted twice ! asked mods to delete one of them !

You have now incurred £25 administrative calculation above. 😆

chewkw – Member
You have now incurred £25 administrative calculation above.

have paypalled you !

you’re £25 out

you have spent 329-25 = 304 to buy an item worth £279

£304-279 = £25

but then that £25 was the penalty for opening item B, so it does balance up

Cheers

Oh, my fee ? Just £25. PPG is fine

You have now incurred £25 administrative calculation above.

BAH – pesky maggots !!!!

scaredypants – Member
BAH – pesky maggots !!!!

Administration cost for bureaucratic infrastructure maintenance. 😆

£304-279 = £25

But.

buy item C for £279 and got a £25 refund !

scaredypants – Member
you’re £25 out

you have spent 329-25 = 304 to buy an item worth £279

£304-279 = £25

but then that £25 was the penalty for opening item B, so it does balance up

Cheers

Oh, my fee ? Just £25. PPG is fine

You have now incurred £25 administrative calculation above.
BAH – pesky maggots !!!!

am I out of pocket or not ?

you’ve not been clear enough for anyone to say for sure

what’s the list price of item C ?

If it’s less than £304 then you’re out of pocket (but presumably that’s because of the penalty charge)

unfitgeezer – Member
am I out of pocket or not ?

No. You’re not out of pocket.

Break-even.

You are only paying for item C i.e. £279.

what’s the list price of item C ?

£279 is what he paid.

item c was £279

Drac – Moderator
what’s the list price of item C ?
£279 is what he paid.

this

Really not sure if trolling here…..

You paid 304 for an item with ticket of 279. That is 279 for the item and 25 quid admin fee.

The refund was for the difference between 329 and 304 …..

Really not sure if trolling here…..

always one Im asking a genuine question !

25 quid admin fee.

Which they refunded when he bought C item from them.

The £25 admin charge is payment for me (him “paying” me, Not the shop) giving advice on STW … 😆

Really not sure if trolling here…..

Not on this thread, no. Seems serious.

😀

CaptainFlashheart – Member
Really not sure if trolling here…..
Not on this thread, no. Seems serious.

its 3rd world my friend !

😀

If it’s a genuine question and you are too stupid to work it out for yourself, then you shouldn’t be allowed out of the house with money 😉

Drac – Moderator
what’s the list price of item C ?
£279 is what he paid.

this

I don’t want to know what you paid, they could have sold it to you at a discount. I want to know what the list price was

Forget Item A – you effectively got a full refund for that as you put the value towards B.

You paid 329 for item B

Did you ever get a refund – if so how much ?

If you took Item C + £25 instead of a refund, you’re out of pocket if the list price of C was less than £304

FFS! It’s break-even! 😡

Did you ever get a refund – if so how much ?

£304

If you took Item C + £25 instead of a refund, you’re out of pocket if the list price of C was less than £304

The list price doesn’t matter. He paid £279 and they gave him the £25 fee back.

okay so start again forget item A

£329 old item
bought back to shop
£25 handling fee deducted(shop took that because I returned £329 item )
new item was £279
got £25 refunded back onto card(not the handling fee)

[video]https://www.youtube.com/watch?v=vxg60c2CRjM[/video]

A = £289 (total cost £289)
A = Return A (total cost £0)
B = Bought B £329 (total cost £329)
B = Return B (total cost £0)
B = Return B incurred £25 handling charge (total cost £25)
C = Bought C £279 (total cost £279 + £25 = £304)
C = Refunded £25 from B (total cost £304 – £25 = £279)

Total cost he incurred is exactly the price of C = £279.

Break-even.

Scaredypants in the pub earlier.

[video]https://www.youtube.com/watch?v=y6QgHUJIQ5Q[/video]

You’ve paid £304.00 for an item that cost £279.00.

£329.00 minus £279.00 = £50.00 and you only got a £25.00 refund.

£329.00 minus £279.00 = £50.00 and you only got a £25.00 refund.

WTF?

Drac: 😀

😉

😆

Its all in post 1

Was the item sexy undies or earrings or some other non returnable for hygene reasons item ?

The Sanity Assassin – Member

You’ve paid £304.00 for an item that cost £279.00.

£329.00 minus £279.00 = £50.00 and you only got a £25.00 refund.

Usually the shop would cancel/refund the transaction immediately when you return the item to keep thing simple, so each time he returned the item he got refunded.

The only time he got charged was £25 which was later refunded when he bought C. Therefore, he did not incur extra cost.

🙄

edit: this is provided the shop refund / cancel the transaction each time he returned the item.