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1. don simon - Member

   And?

   Posted 11 months ago #
2. GlitterGary - Member

   I am a better climber than you.

   Posted 11 months ago #
3. brack - Member

   And ?

   They sell a recommended rucksack that I want to buy.. But would like to see it before buying it!

   Jeez are you stoopid too ?

   Posted 11 months ago #
4. mr potatohead - Member

   I bought some boots for 5 a side , found they were slightly too tight so took them back unused.They were reluctant to swap them for the next size up .checked them over with a magnifying glass and accused me of having played in them. got treated like a naughty teenager until i told them i know the law. got a very surly response and the larger pair, wouldn't go back if the shit they sell was free.and a lot of the brands like karrimor have a reputation based on former glories, and are now cheap chinese nonsense .so there

   Posted 11 months ago #
5. dooosuk - Member

   But would like to see it before buying it!

   Have you been into your local store?

   Posted 11 months ago #
6. the-muffin-man - Member

   2 Karrimor Alpiniste's on Amazon - discounted and with free delivery!

   Posted 11 months ago #
7. brack - Member

   Yes I have. But they don't stock it and have no way of finding out which stores do.

   Hence my involvement with their difficult customer service dept.

   Posted 11 months ago #
8. dooosuk - Member

   If you're local store doesn't have it and you really want to try it you're going to have to deal with the return postage cost issue then.

   I have to do this all the time when buying jeans...as most shops don't carry stock in my leg length.

   Just one of the wonders of the internet and it's ability to help you shop.

   Posted 11 months ago #
9. don simon - Member

   I think my last post went astray... Anyways, you go to a discount shop where the monkeys are paid peanuts and then complain at crap service... Interesting.
   The customer IS always right. I imagine that you don't fit the typical customer profile and don't give two hoots whether you buy from them or not.
   That's the price of progress, sweetheart.

   Posted 11 months ago #
10. highclimber - Member

    If you want customer service go to blacks

    this is the funniest thing I have heard for a long time!

    Posted 11 months ago #
11. robh - Member

    mr potatohead - Member
    I bought some boots for 5 a side , found they were slightly too tight so took them back unused.They were reluctant to swap them for the next size up .checked them over with a magnifying glass and accused me of having played in them. got treated like a naughty teenager until i told them i know the law.

    So what is the law there?
    You were in the shop had the opportunity to try on, later you decided they were too small, what are your "legal rights"?
    (That's assuming you didn't get them mail order originally)

    Posted 11 months ago #

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