received this yesterday and I’m more than disappointed. Has anyone got one of these that does this? tell me this isn’t normal. Warranty department has been contacted just waiting on a reply, I’m just not paying to sent the whole thing back!
[video]https://www.youtube.com/watch?v=L0ZtMfUBEEs[/video]

It’s CRC. They do free returns (haven’t watched the video)

Not missed much, Its just the handle where it’s peeing out. Don’t really need the hassle of sending it all back. just the trigger.

Unless you bought them as separate items, I suspect it’ll be a “replace as complete item” job despite it being fairly obvious that the handle/trigger is the source of the leak. Do you still have the original packaging? If so, is emptying the tank, repacking it and dropping it off at a petrol station (or wherever your most convenient Collet+ location is) *really* such a chore?

Shame really as I wanted to exchange money earned at work for a pressure washer not the chance to visit garages and wait for their own sweet time while my money sits in their bank.
Will be calling them since replying s following the same method as bike shops do eg, ignore it and hope it goes away.

That’s mail order. You have to accept that’s how it works if you have a problem (speaking as a pretty much mail order only buyer)

Awwww didums. Did the nasty washy machine not worky….. 😀

Thanks chuckkes, will keep your helpful advice in mind.

Shame really as I wanted to exchange money earned at work for a pressure washer not the chance to visit garages and wait for their own sweet time while my money sits in their bank.

It is a shame that the product is defective. But it happens. That’s life.

The other problems are ones that you chose when you decided to buy online. That’s the way it works. You send it back for a refund or a replacement.

What did you hope they would do?

fly a 3D printer to your house using a drone, and print off a new trigger and drop it down the chimney while you slept maybe.

Hoping they’s
a, answer the phone,
b, call back,
c, answer the email
D, anything.

Not had an item arrive faulty – erm ever. I was due some poor luck. Though someone would know what the issue might have been, how to fix it. I’ve read the leak the distance selling regulations but it insists on continuing.
#Solicitortrackworld

Yay, at least it’s consistent.