Fox Float X2 Recall

by
October 17, 2016

On the 12th October Fox Racing Shocks issued a global recall notice for their Float X2 rear shock.

First of all the recall notice in full from Fox.

“SCOTTS VALLEY, Calif., Oct. 12, 2016 (GLOBE NEWSWIRE) — Fox Factory Holding Corp. (NASDAQ:FOXF) (“FOX” or the “Company”), today announced the filing of a voluntary recall for certain bicycle FLOAT X2 shock absorber products due to a potential failure hazard.

Consumers should immediately stop using this product unless otherwise instructed. Retailers, distributors, and OEM customers should hold this product and stop sales and distribution until further instructed. It is illegal to resell or attempt to resell a recalled consumer product.

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FOX has learned that under certain conditions, some bicycle FLOAT X2 shock absorber air sleeves can rupture due to the increase in internal air pressure which occurs during shock absorber compression. In response to this information, FOX has filed a Section 15(b) report with the U.S. Consumer Products Safety Commission (CPSC) requesting the CPSC’s permission to conduct a voluntary recall of all Model Year 2016 FLOAT X2 bicycle rear shock absorbers and certain Model Year 2017 FLOAT X2 bicycle rear shock absorbers. The shock absorbers subject to this voluntary filing were shipped on or before September 9, 2016 and DO NOT have a “250 psi max” label directly under the air fill boss on the outer sleeve. FOX is currently working with the CPSC to determine the scope of the voluntary recall and other details, including the remedial plan. A more comprehensive notice issued by the CPSC should be forthcoming in the near future. Meanwhile, if you are a reseller and have the subject rear shock absorbers in stock, please stop selling them immediately.

FOX believes that this voluntary recall will not have any material adverse effect on its financial results or current financial guidance.

If you have any questions or comments regarding this announcement please contact FOX Toll-free: 855-360-3488 (M-F, 8am — 5pm, PT).”

And here’s what the UK distributor, Mojo Supension have posted on their website.

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FOX FLOAT X2 Recall.

October 13, 2016. Yesterday FOX Filed a voluntary recall for certain FLOAT X2 Shock Absorbers. Below is a list of FAQ’s relating to the recall. At this time we cannot provide any additional information.

If your shock has this pressure warning then you are OK to keep riding it.
If your shock has this pressure warning then you are OK to keep riding it.

Can I keep riding my bike? Can I get injured? Can I wait till after my race/riding season is over? I’ve been riding my bike for over a year with no issues, do I have to stop riding now?

a. “Consumers should immediately stop using this product.”
I have bikes on the shop floor with the Float X2 shock. Can I sell the bikes till this recall gets finalized

a. “If the Float X2 shock has “250 psi max” label directly under the air fill boss on the outer sleeve, the bike can be sold” (Pictured to the left)

b. “If the Float X2 shock does not have a “250 psi max” label directly under the air fill boss on the outer sleeve, all retailers,   distributors, and OEM customers should hold this product and stop sales and distribution until further instructed. It is illegal to resell or attempt to resell a recalled consumer product.”

What’s wrong with the Float X2 shock?

a. “FOX has learned that under certain conditions, some Float X2 shock absorbers air sleeves can rupture due to the increase in internal pressure which occurs during shock absorber compression

Can I send it now to FOX/local bike shop to get serviced?

a. “Until we have a plan finalized and approved by the CPSC, we cannot provide any additional information. The information will be forthcoming.”

Are any other FOX products affected?

a. “Only model year 2016 Float X2 and certain model year 2017 Float X2 rear shock absorbers are affected.”

Any other questions

a. “Until FOX have a plan finalized and approved by the CPSC, we cannot provide any additional information. The information will be forthcoming.”

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